Return & Refund Policy
At Store: Shareec, customer satisfaction is important to us. This Return & Refund Policy explains the conditions under which returns are accepted, how refunds are processed, and the timelines involved when shopping at shareec.com.
By placing an order on our website, you agree to the terms outlined below.
🔄 Return Eligibility (30 Days)
You may request a return within thirty (30) days from the date your order is marked as delivered by the carrier.
To be eligible for a return, items must:
- Be unused, unworn, and unwashed
- Be in their original condition
- Include original packaging, tags, and accessories (if applicable)
Returns that do not meet these conditions may be refused or returned to the customer.
📦 Non-Returnable Items
The following items are not eligible for return unless they arrive damaged or incorrect:
- Items marked as final sale or non-returnable
- Gift cards
- Items showing signs of wear, alteration, or damage caused after delivery
📨 How to Request a Return
To initiate a return, please contact us at support@shareec.com within the 30-day return window and include:
- Your order number
- The item(s) you wish to return
- The reason for the return
Our support team will provide return instructions once your request is approved. Unauthorized returns may not be accepted.
🚚 Return Shipping
- Return shipping costs are the responsibility of the customer unless the item received is defective, damaged, or incorrect
- We recommend using a trackable shipping method, as Store: Shareec is not responsible for lost or delayed return shipments
💳 Refund Process (14 Days)
Once your return is received and inspected, approved refunds will be processed within fourteen (14) business days.
Refunds are issued to the original payment method used at checkout. Processing times may vary depending on your bank or payment provider.
Shipping fees (if applicable) are non-refundable unless the return is due to an error on our part.
🔁 Exchanges
If you wish to exchange an item, please contact support@shareec.com.
Exchanges are subject to product availability and must meet the same eligibility requirements as returns.
⚠️ Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, please notify us within 48 hours of delivery and include clear photos of the issue. We will review the case and provide an appropriate resolution, which may include a replacement or refund.
⏱ Late or Missing Refunds
If you have not received your refund after 14 business days:
- Check with your bank or payment provider
- Contact your credit card company, as processing times may vary
- Reach out to us at support@shareec.com for assistance
📬 Contact Information
If you have any questions regarding this Return & Refund Policy, please contact us:
📧 Email: support@shareec.com
🏢 Company: Store: Shareec
📍 Address: 9777 Heritage Dr, Flagstaff, AZ 86004, United States